Bookings and Cancellations

Table of contents

HOW TO BOOK ONLINE?

Search on our website

Search our website

Look for the perfect accommodation for your holidays in Costa Dorada on our website.

Consult availability

Check availability

Check the availability of the accommodation and book it online.

Check the booking confirmation amount

Check the booking confirmation amount

Before proceeding with the payment (40% of the total amount) and confirm, look over the characteristics of your reservation inside of the Secure Booking Form.

Online Payment Methods

Online payment methods:

  • Credit and Debit Cards (Visa/Mastercard)
  • Bank transfer (pre-book available for a period of 5 days to send us the payment voucher)
Remaining payment

Remaining payment

The payment of the remaining amount and the deposit will be made:

  • Online before check-in, through the pre check-in form that will be sent to your e-mail.
  • In case of difficulties or impossibility to do it online, the payment will be made at our office, by credit card or cash.

HOW TO DO A DIRECT RESERVATION

Contact us

Contact us

Please contact our reservation department:

Tell us

Tell us

Inform us about the days you are interested to come, the kind of apartment or house you are looking for and your budget. We will contact you as soon as possible in order to offer different possibilities.

Make the booking fee

Make the booking fee

Once we receive the reservation fee, we will send you by email the booking confirmation. This will have to be deliver when picking up the keys in our office.

HOW TO CANCEL A BOOKING

If you want to cancel your reservation, contact with our reservation department

Cancellation policy

  • Cancellation free of charge more than 15 days prior to arrival.
  • Cancellation less than 15 days prior to arrival will result in forfeiture of the amount paid.
In case of force majeure (damages caused by water, fire, etc.) Promociones Calafat, S.A. will replace the accommodation for a similar one or at worse, we will refund you all the money paid.
In the event that there are mobility restrictions or confinement at the time of your arrival, reservations may be postponed or canceled free of charge.
Multilingual Staff

Personalized service

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